[MAY 2022] CaixaBank, first bank in the world to obtain the ISO 25000 Functional Suitability certificate

CaixaBankNow

CaixaBank has become the first bank in the world to obtain ISO/IEC 25010 software quality certification for its digital banking application CaixaBankNow, in both the Android and iOS versions. The certificate was issued by AENOR after evaluation by AQCLab, and was awarded on the 9th of May.

Entrega certificado ISO 25000 CaixaBank

CaixaBankNow is the benchmark digital banking application for the bank's customers. Through it, customers can carry out all kinds of financial transactions and it offers information adapted to the customer's profile, including the possibility of using a virtual assistant based on artificial intelligence for all kinds of queries. The platform also has services for direct contact with the CaixaBank personal manager assigned to the customer, the possibility of making video calls and signing transactions online, including those whose processing is initiated at the branch.

The Functional Suitability evaluation validates the CaixaBankNow app as a service with the best quality and functionality standards for the different customer segments using digital banking, ensuring that the app provides correct results with the necessary level of accuracy and provides an appropriate set of functions for the specified tasks and objectives.

You can find more information in the CaixaBank and AENOR press releases:

[MAY 2022] AQCLab collaborates in an article published in the journal Information Systems regarding a methodology for classifying business rules for data quality evaluation

BR4DQ: A methodology for classifying business rules for data quality evaluation

Colleagues from the spin-offs AQCLab and DQTeam, together with members of the Alarcos Research Group have published the article "BR4DQ: A methodology for classifying business rules for data quality evaluation" in the journal Information Systems.

The article presents a methodology for classifying business rules for data, aligned with ISO/IEC 25012 and oriented to the preparation of organisations for the evaluation of the data quality of their repositories based on this standard.

The specification of the business rules that apply to a data repository is one of the inputs for the data quality assessment based on ISO/IEC 25000. These business rules are the set of atomic requirements, either structural or behavioural, that describe the constraints that apply to the data and that make it possible to determine its validity and its suitability for the objectives of the company that owns the data repository.

The methodology presented in the article is based on the grouping of business rules according to the selected data quality characteristics, with the aim of optimising the data quality measurement process, and driving and optimising the improvement of data quality.

[JANUARY 2022] Prometeus Embebed Edition obtains the ISO/IEC 25000 Functional Suitability certificate

logo Prometeus Embebed Edition

Prometeus Global Solutions has obtained the certification of conformance to ISO/IEC 25000 Functional Suitability for their software product Prometeus Embebed Edition. The certificate has been issued by AENOR after the evaluation from AQCLab.

Prometeus Embedded Edition is a data analysis platform for the extraction of knowledge from the data of an organisation and its environment, with the objective of favouring control and strategic decision making. It allows importing data from different sources and formats (files, databases, etc.) and relating them, as well as creating dashboards for the visualisation of information from these data. In the Embedded Edition version, Prometeus also presents characteristics that facilitate the integration with other products such as CRM or ERP, with the objective that it can be embedded as part of it, and commercialised as a single product. This fact allows to enhance the capacities of ERPs and CRMs, providing them with analytical functions, thus completing its value proposition.

The Functional Suitability evaluation helps to ensure that the software product being evaluated fully and correctly meets the requirements specified for it, thus helping to improve customer confidence and satisfaction, and providing a differentiating element with respect to its competitors.

[JANUARY 2022] AQCLab sponsors QUATIC 2022

logo Quatic 2022

AQCLab will sponsor the 15th International Conference on the Quality of Information and Communications Technology (QUATIC 2022), which will take place in Talavera de la Reina, September 12-14, 2022.

QUATIC is a leading international conference in the ICT sector, which serves as a forum for the dissemination of advanced methods, techniques and tools for supporting different quality approaches to ICT engineering and management. Practitioners and researchers exchange ideas on how to adopt a quality culture in the ICT process and product improvement, and practical studies are presented in varying contexts related to this topic.

The submission of proposals for participation in the Conference is now open, and information on the different tracks and types of contributions can be found in the following link.

[JANUARY 2022] Sicaman obtains the ISO/IEC 25000 Functional Suitability certificate for their product KnowLights

logo KnowLights

Sicaman has obtained the certification of conformance to ISO/IEC 25000 Functional Suitability for their software product KnowLights. The certificate has been issued by AENOR after the evaluation from AQCLab.

The evaluation and certification of KnowLights has been carried out thanks to the collaboration between AENOR, AQCLab and Sicaman, following the software product quality evaluation and certification process, in which AQCLab has acted as the evaluation laboratory and has supported Sicaman in the improvement of the quality of its software product in order to achieve certification in conformance to ISO/IEC 25000.

The certified product, Knowlights, is an adaptable online training platform that allows courses to be delivered worldwide based on SaaS models. Based on the Moodle platform, it can be customised to the needs of clients and users, adding and configuring the modules required. KnowLights has an integrated solution in the platform to create interactive rooms with audio, webcam and screen sharing among other tools. It also allows tracking the progress of the students through the generation of reports, and allows its clients to market and invoice the courses created on the platform, providing a payment gateway.

The Functional Suitability evaluation helps to ensure that the software product being evaluated fully and correctly meets the requirements specified for it, thus helping to improve customer confidence and satisfaction, and providing a differentiating element with respect to its competitors.

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